The first time you log in to NetSuite, you are prompted to answer three security questions. These answers are used to verify your identity if you forget your password or if you log in from a new browser or a new computer. This process helps to maintain application security by preventing unauthorized use of your NetSuite user credentials.
If you are under time pressure, you can click the Remind Me Later button to dismiss this prompt and log in to NetSuite immediately. However, the next time you log in to NetSuite, you will be prompted again to set up these questions. Note that you can only dismiss this prompt a maximum of 5 times.
Important:
Remember your questions and answers! NetSuite does not often prompt you to answer a security question, so it is easy to forget you set them up. However, there are several situations when you will be prompted, and it is important that you know the answers.
Once you save your security questions and answers, a confirmation popup displays. Also, an email is sent to the email address you used to log in, as notification that this setup has occurred.
You have the option of changing your security questions and answers at a later time. See Updating Security Questions.
Security questions and answers are shared across all NetSuite accounts that you can access, including sandbox accounts.
Requirements for Security Answers - If any of these requirements is not met, you will receive an error when you attempt to save security answers.
You must answer all three questions.
Each answer must be unique.
Each answer must be at least three characters long.
You cannot use your email address or password as an answer.
Note:Answers are not case-sensitive.
